Baptist Health Careers Reviews

The staff were nice, but that’s pretty much where the good stuff ended. I walked in with a loud popping in my thumb and wrist, plus some serious swelling and pain. The doctor took an X-ray and said everything looked fine, then just waved me off. I asked what he thought might be causing the popping sound. He shrugged and said, 'Could be a tendon. Just brace it for a bit.' The nurse pointed to the brace I had brought along and told me to use that. I explained it didn’t fit right, and he handed me a generic brace that didn’t even support my thumb, then said goodbye again. Fast forward to yesterday—I finally got to see my own orthopedic specialist. Now I’m in a half cast and dealing with more pain than when I first went in. I’m waiting on a CT scan to find out what’s really going on! Thanks for wasting my time, Baptist, and making my injury worse!

I had to visit the emergency room after fainting and ended up dislocating my shoulder.

These folks messed up the billing with my insurance and left me holding the bag. The total was more than $8,000 that my insurance would’ve taken care of for emergency visits, but due to Baptist Health's incompetence in handling the billing, I'm now stuck with this debt.

My credit score took a hit of over 200 points, all thanks to Baptist Health!

I really wasn't feeling Dr. Dan Homer's vibe when it came to how he treated his patients. I went in for a straightforward blood test as part of a health check-up. When I had some questions about the process, what could mess with the results, and what I should steer clear of, his response was pretty rude.

The physician performed several ultrasounds and blood tests on my husband. He sent him over to the Hematology Department at Baptist Hospital along with a few other referrals. I was shocked that I couldn't secure an appointment date until I had the doctor's diagnosis. I really doubt the primary doctor would send my husband to the wrong specialty. Plus, it seems odd that such an important specialty would keep you hanging for an appointment until they have the diagnosis.

I’ve had a rough experience with Dr. Dana Homer while collaborating on a project. This guy is a total fraud. He expects to get all the development done without shelling out a dime and has even resorted to threats against me and my team. Seriously, don’t put your trust in this doctor; he’s nothing but a scam artist.

I can’t say much more than RUDE! My interaction with Dan Homer was on a project that started off alright, but after a few months, he began to treat us like we were at his beck and call, expecting everything for nothing. Communication was slow, and then out of the blue, he sent a really rude email, even threatening us to do his work without pay. I believe he’s a fraud, and honestly, I’d give him a negative rating if I could, but the lowest I could go was 1 star.

Attempted a virtual consultation. We’ve been sitting here for 90 minutes, and nobody showed up. If there’s no one free, why was the appointment confirmed? Absolutely awful service!

AWFUL ESTABLISHMENT. I was about to faint in their office, and they just laughed at me. Terrible folks and even worse service. I can't emphasize enough that you should steer clear of this place.

I keep getting emails that aren’t meant for me. No matter how many times I ask them to stop, they just keep coming. Some of the stuff in there is personal, but I’m not Matthew D Phipps, that’s for sure.

Before you head over, take a moment to check out Yelp reviews instead of Google, since bad reviews can be easily wiped off by the provider there. The emergency doctors here will hit you with charges for tests without giving you a heads-up. Baptist makes you sign an online 'consent-to-all' form, and you don’t really get a chance to opt out of stuff you don’t agree with (you can try, but good luck getting a response from the email they send you; you won’t get an appointment). The only thing you can skip is having students present during your evaluation. I ended up being billed for a test that was totally unnecessary and not even mentioned by the emergency doctor. I had to cough up $94 out of pocket for this wrongly ordered test, while the rest of the visit was covered by my insurance (almost $900). Customer service is nearly non-existent, and you can forget about anyone getting back to you. Out of over 50 calls in 4 months, I only managed to reach someone three times. This person from 'patient experience services' claimed that the $94 charge was waived because it was an improper test that I wasn’t informed about and didn’t need for the diagnosis. That turned out to be a lie, as I received a bill from a collector for the same amount four months later. No one picks up the phone, and emails go unanswered. I have a case number for the dispute that I gave to the collector’s office, but they can’t get a response either. Want to leave a voicemail? Good luck with that; the box is full. If you’re lucky enough to leave a message, don’t expect a call back. I’ve lived in four other states in the US besides Florida, and I’ve never had issues with the healthcare system. I consider myself fortunate to have good insurance. This is hands down the worst hospital experience I’ve ever had, and the most dismissive and careless customer service I’ve encountered. If you see complaints about wrongful charges on Yelp or even on their Facebook page, take them seriously. This place exploits how busy people are, making them waste hours on the phone with no choice but to pay up or lose their time. We need to do more than just post reviews; we should start reporting these abusive and scammy practices to the Health Department.

I had a really bad experience with my in-hospital treatment after being transferred from Urgent Care. They ran a ton of pricey tests and CT scans just for GERD and something I ate, which an antibiotic and PPI cleared up the next day. Cost me $27K, but thankfully insurance covered it. ChaChing!

But what really pushed me to write this review was my need for a specific medication whose prescription ran out. I’ve been using GOOD RX all over town, but I can’t recall the compound names of the meds. So, I thought I’d call the doctor’s office, right? Nope. The front desk staff doesn’t seem to get that some medications are crucial to take daily. It’s like, sorry, you don’t fit into my robotic front office maze, so I can’t help you. Just make an appointment for next month...

Talking to them feels like dealing with a phone menu. I’m done with this so-called health organization. They look great with all their flashy ads, but don’t buy into it.

Superb and super simple to operate! This thing is a breeze to handle!

Man, I gotta say, this was a fantastic experience. The service was super fast and easy, and the doctor was just great. She sent my prescription straight to my pharmacy and made sure to address all my questions. After the appointment, I got my visit notes through email. I'm really impressed and would definitely recommend it!

Awesome application! Super helpful doctors. I've already told my family and pals about it. I'll definitely use it again when I need to.

I had a really good time with the online service while I was in the FL Keys, where medical help is pretty scarce these days after Irma. The doctor gave me the antibiotics I required.